Casa Verde wants two things at once: more SMS subscribers ahead of a menu launch, and a reason for each location's staff to care about hitting a number, the way a leaderboard makes a sales floor competitive.
The setup
- 1Casa Verde generates a location-specific QR code for each of its 22 stores from Tragami. What that code gets printed on is entirely their call, they choose table tents and a small register sticker. Tragami doesn't supply or touch any of that hardware.
- 2Entrants submit an email and phone number (SMS opt-in), an optional photo of their meal, and their location, the location is pre-filled from the QR code itself, not self-reported.
- 3Gamification adds bonus entries for following on Instagram or referring a friend who also enters.
- 4A live leaderboard shows entries by location, refreshed daily, so the Round Rock, TX location can see it's ahead of Cedar Park by 40 entries with three days left.
- 5The winning location gets a team lunch funded by corporate and a feature on Casa Verde's Instagram, an incentive staff at that location actually feel.
What Casa Verde walks away with
A larger email and SMS list, segmented by home location from day one, plus real signal on which locations under-index on customer engagement relative to foot traffic, useful for deciding where to focus staff training next.